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ISOURCE: ENABLING THE PSYCHIATRY – EMR INTERFACE

A survey in the 1990's revealed that nearly 25% of the Americans may be inflicted with some form of mental illness or an addiction problem, and a majority, nearly half obtain the treatment for this from their primary care physicians and not a registered psychiatrist or a psychologist. A diagnosis of Depressive Disorder NOS was quite a common sight in the patient records of the 1990's and early 2000's.

With the rise of the EMR usage in the first decade of the 21st century, a diagnosis of major depression became more commonplace. Although initially thought to represent a paradigm shift in the nature of the mental illness, it was later learnt that this diagnosis had more to do with the difficulties of recording a mental disorder via an EMR, and may be something along the lines of an artifact. Also, there was an unanswered question as to whether this diagnosis was meted out due to the lucrativeness of the billing involved.

It is quite common knowledge that in the healthcare segment, the mental health community has been the minority takers for the EMR phenomenon. Their anti-EMR stance stems from a combination of factors; including the time that needs to be allocated from their busy schedules to learn documenting in the same; and also because of the fact that they feel the operation of an EMR during a patient visit is anything but a cakewalk. It was then that the stakeholders of the psychiatry business sought to develop or look for more psychiatry-friendly EMR's and there are now quite a few in the market which fits the bill; e.g. Avatar, Valant, Allscripts, etc.

But still obtaining the right transcription vendor, who can get the dictations transcribed in a cost-effective and accurate manner and post the same into these specialized EMR's in a timely fashion was a Herculean task. It is here that iSource (toll-free 877-272-1572) has been making huge waves in the transcription outsourcing segment. With its proven expertise in EMR transcription, iSource has managed to do a better job of catering to these specialized EMR's users than anyone else in the field.

With the actual transcription being taken care of by experts in Psychiatry Transcription, the transfer of data to the specialized EMR's is done with the help of certified technicians, who have been specially trained in the usage of them via iSource's unique in-house training programs. In scenarios where the client preferred an automatic transfer of data, iSource's HL7 specialists coupled these EMR's to iSource's own archiving software Report Vault to achieve the desired result.

With 10 major Psychiatry Hospital Accounts under its belt, the future is beckoning iSource, and it hopes to continue as a reliable ally to those psychiatrists who need to be led handheld into the EMR future.