ENT Transcription Service
Want to improve your ENT clinics documentation workflow?
Want ENT transcriptions at a lightning fast turn-around-time?
Want to cut-down on costs of documenting ENT reports?
Just dial 1-877-272-1572
The patient inflow of any ENT clinic has always been very active and given the multiple task that an ENT specialist performs such as, Balloon Sinuplasty, Sinus Care, Topical Chemical Cautery, Endoscopic Turbinoplasty, Image Guided Sinus Surgery, Ear Care and Surgical Care etc. it is imperative for the clinics to ensure that document workflow of patient’s health care records remains stable and uninterrupted.
Medical Transcriptions Service towards that objective assists the ENT clinics in documenting the health records of the patients and making them available to the physicians for review. In the course of time, we have assisted several ENT clinics in maintaining their document workflow.
Issues impeding the document workflow of the ENT clinics
These clinics were confronted with issues that were impeding the document workflow management of their clinics, either because of non-availability of in-house transcribers or they were just too expensive to hire, and as a result many clinics solicited services from local transcription companies, but the issues confronting these local companies were no different than the ones that were being faced by the clinics, and as a result the turn-around-time to document the physician narrations took an unusually longer time, in some cases it was more than 48 hours. This was partly because the volume of documentations was far too high for the few medical transcribers that were available locally.
Offering clinics multiple choices for soliciting the transcription services
The ENT clinics are offered multiple choices of how they can solicit our transcription services, the two options that we offer include a toll free phone-in-dictation or establishing Virtual Private Network (VPN) connectivity with the Electronic Medical Record application that is being used by the clinic.
The toll free phone-in-dictation functions on the same lines as any other system, the physician can narrate the patient encounters by dialing into our toll free number, the various menu options include a feature that allows them to amend or edit the dictations at any given time, and they can also review the documented ENT report with the recorded narration
The VPN connectivity is established by the technical team of our company in coordination with the IT staff of the clinic, this allows the transcribers from our company to log into the EMR application of the clinic and access the dictations available in the centralized voice recording system, with the documentations taken care of by the transcribers, the ENT reports are made available to the physicians for review. We use different templates that are specific to the brand of application in use by the ENT clinics. These include specialty specific applications and their templates such as:
- Audio PE Types
- Comprehensive Audiometry
- PTA Air
- PTA Air & Bone
- Audiology Screening
- SRT & Discrimination
- Eustacian Tube
- Follow-Up Templates (50 follow-up templates)
- Bells Palsy
- Facial Pain
- Jaw Pain
- Sleep Apnea
- Nose-Nasal Sinuses
- OR Reports
- Oral Cavity
- Patient Information
- Physical Exams
- Physician Orders